At Vela Studios, we offer a range of drinkware products. The collection includes insulated bottles, portable coffee makers, and milk frothers. Customers can browse available products and select items based on their preferences.

Browse our website, select your desired products, and click Add to Cart. Follow the checkout prompts to complete your purchase.

We accept American Express, Apple Pay, Google Pay, MasterCard, Shop Pay, Union Pay, Visa.

Orders are processed within 1–3 business days and delivered within 3–7 business days via Aramex Australia or StarTrack in Australia, with $9.95 shipping on orders up to $99.99 and free shipping on orders $100.00 and above.

No, we only ship to Australia now.

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

Customers in Australia may return eligible items within 30 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.

If you receive a defective, faulty, or incorrect item, Vela Studios covers the return shipping cost. If you change your mind or ordered the wrong product, you are responsible for the return shipping cost. Shipping fees paid at checkout are non-refundable.

No, Vela Studios does not charge any restocking fees.

Once your return is received and approved, refunds are processed within 10 business days. Refunds are always issued back to the original payment method used at checkout.