Thermal Bottle 500ml With Personalized Name
This thermal bottle is made from stainless steel and includes an LED temperature display on the lid. It features a rubber grip base. Personalized Name option is available on the product page.
Product Details:
- Product Type: Thermal Bottle
- Capacity: 500ml
- Material: Stainless steel
- Color Options: Red, White, Black, Blue, Pink
- Feature: LED temperature display
- Base Type: Rubber grip base
- Personalization: Name Personalization Available
Shipping Information
Shipping location: Vela Studios currently ships orders within Australia.
Order processing: Orders are processed within 1–3 business days.
Delivery time: Standard delivery usually takes 3–7 business days after processing.
Tracking information is sent by email once the order has shipped.
Return & Refund Policy
Eligible returns: Customers in Australia may return eligible items within 30 days of receiving their order.
Item condition: Products must be unused, undamaged, and in their original packaging with all tags and accessories.
Return shipping: Vela Studios covers return shipping for defective, faulty, or incorrect items. For change-of-mind returns or wrong-product orders, the customer is responsible for return shipping.
Restocking fee: Vela Studios does not charge any restocking fees.
Refunds: Once the return is received and approved, refunds are processed back to the original payment method within 10 business days.
Shipping fees: Shipping fees paid at checkout are non-refundable.
Order Confirmation & Tracking
After placing an order, customers receive an order confirmation email with the order number and payment confirmation.
If payment is declined or interrupted, the order will not be confirmed.
Once the order ships, tracking information is sent by email.
If tracking information is not received after shipment, contact us at support@thevelastudios.com.
Customer Support
Vela Studios
Address: 4 Berwyn Crescent, Templestowe Victoria 3106, Australia
Phone: +61 497 119 277
Email: support@thevelastudios.com
Support hours: Monday–Friday, 09:00 AM–06:00 PM. Saturday & Sunday closed.
Time zone: (GMT+10:00) Australian Eastern Standard Time, Melbourne
Response time: We respond within one business day.